In line with the Protection of Personal Information Act all Data Subject complaints must be made in writing on this Complaint Form to be considered.


We are committed to safeguarding your privacy and the confidentiality of your personal information and are bound by the Protection of Personal Information Act and will do our best to resolve your complaint soon.

Please submit your complaint to the Information Officer:

Name: Pierre Roux
Contact Number: 011 523 3334
Email: /

    A. Particulars of Complainant

    Particulars of Company who contacted the complainant:

    Please fill in the details of all the services that you would like to complain about in the spaces provided below. (Fill in the details of the relevant services only.

    SMS Marketing


    Email Marketing


    Sales Call


    B. Details of Complaint

    C. Desired Outcome

    D. Signature

    Please sign on the space provided below

    We will address your complaint and do our best to resolve it. If you are not satisfied you have the right to submit the complaint to the Information Regulator.